DIR Information Technology Staff Augmentation (ITSAC) Contract

DIR

The Texas Department of Information (DIR) maintains the Information and Communications Technology (ICT) Cooperative Contracts Program that is a streamlined cooperative purchasing program for Texas State agencies, local governments, public and private education, institutions of higher education, other various public and private entities in Texas, as well as public entities outside of Texas. For information on the DIR Co-op Contracts program, additional information can be found at the following DIR webpage:

Information and Communications Technology (ICT) Cooperative Contracts Program

Resource Integrators maintains a Information Technology Staff Augmentation Services (ITSAC) contract, as well as a Deliverables-Based Information Technology Services (DBITS) contract with DIR to provide services to entities that are authorized to procure services through DIR. The information provided on this page is specific to our DIR ITSAC contract, DIR-CPO-4592.  

ITSAC Contract Information (Contract # DIR-CPO-4592)

Information on how to order and related NTE ("Not-to-Exceed) pricing, as well as the Products, Services, and Services Specifications related to our DIR Information Technology Staff Augmentation Contract (ITSAC) can be found at the following link on the DIR website: DIR IT Staffing.   If you'd like to go straight to our Contract Pricing Sheet, please see our Appendix C Services and Pricing Index at the following link:  Contract Pricing

Specific Resource Integrators’ ITSAC Contract information, which includes a detailed description of our service offerings, related commodity codes, and contact information can be found at DIR-CPO-4592.

ITSAC Services Offered by RI 

Resource Integrators offers information technology across all available staff augmentation services through the DIR ITSAC contract.  Specifically, the contract and our service offerings include 11 information technology staffing categories, 61 information technology staffing titles, and 6 different not-to-exceed (NTE) pricing levels for each staffing title.  Staffing requests by Customers can be competitively solicited through this DIR ITSAC contract.  The staffing titles, by staffing category, provided through our contract are listed below:

Application / Software Development

  • DevOps Engineer
  • Systems Analyst
  • Applications Architect
  • Business Analyst
  • Cloud Solutions Architect
  • Artificial Intelligence/Machine Learning Engineer
  • Developer/Program Analyst
  • Enterprise Architect
  • Enterprise Resource Planning (ERP) Business Analyst
  • ERP Developer
  • Mobile Applications Developer
  • Technical Writer
  • Digital Product Manager
  • Network Administrator
  • Software Engineer
  • Software Developer

Data / Database Administration

  • Database Administrator
  • Data Analyst/Report Writer
  • Data Architect
  • Data Modeler
  • Data Scientist (Big Data Engineer)
  • Business Intelligence Analyst

Web Development

  • Front-End Web Developer/Web Designer
  • Web Developer
  • Senior Web Developer
  • Web Administrator

Quality Assurance & Testing

  • QA Engineer - Automated
  • QA/Test Manager
  • QA Associate/Analyst

Networking / Telecommunications

  • Network Engineer
  • Wireless Network Engineer
  • Network Administrator
  • Telecommunications Manager
  • Telecommunications Technician
  • Network Operations Center (NOC) Technician

Security

  • Data Security Analyst
  • Security Administrator
  • Network Security Analyst
  • Network Security Engineer
  • Information Security Manager
  • IT Auditor

Project Management

  • Project Manager
  • Project Lead
  • Program Manager
  • Agile Scrum Master
  • Agile Coach

Technical Services, Help Desk & Operations

  • Support Technician
  • Help Desk Technician
  • Business Continuity Analyst
  • Product Support Analyst
  • Site Reliability Engineer
  • Instructor Trainer

Information Technology Service Management (ITSM Operations)

  • Change Management Manager/Organizational Change Management (OCM)
  • Process Improvement Manager

IT Marketing

  • Communications Coordinators
  • Customer Relationship Management (CRM)
  • Digital Marketing Analyst
  • Web Content Technician/Manager

Information Technology Contract Management

  • IT Contract Manager
  • IT Contract Administrator/Technician
  • IT Procurement Technician

Note:  The ITSAC contract also allows for "Undefined Titles" in each of the above categories to be used if a Customer has a specific resource need not captured by any of the specified titles.    

For detailed descriptions of the service categories above, please download the Excel spreadsheet at:  ITSAC-Category Comprehensive Service Descriptions

Purchase Orders and Request for Quotes Instructions

All qualified entities who wish to obtain a quote, discuss procurement methods through the available contract options, including the new Statement of Work (SOW) method may contact us at either dir@resourceintegrators.com or 1.512.425.0975.   Purchase orders may be emailed, but they may also be faxed to 1.888.329.9840.  

Any resulting ITSAC purchase order(s) with Resource Integrators, LLC must reference our DIR contract number, DIR-CPO-4592.

Contacts

If you are a qualified entity, and have questions about these services, please contact us at dir@resourceintegrators.com or at 1.512.425.0975 and we will reply promptly.